Support
Shipping, returns, orders and fit, in one place.
Common questions
How long until my order ships?
Orders are processed within 3 business days of purchase. Orders placed on weekends or holidays are processed the next business day. You get a tracking number by email once it ships. Details are in the shipping policy.
Can I return something?
Yes, within 30 days of delivery, if the item is unused, in the same condition and in its original packaging. Customized or personalized products are not returnable. Email returns@prosimracing.co to start a return. Details are in the refund policy.
Where do I track my order or see past orders?
Sign in to your account on our store to see your orders and their status.
What do Core, Machined and Titan builds mean?
They are the materials a part is made in: Core Build is 3D printed composite, Machined Build is CNC aluminum and Titan Build is CNC titanium. Each product page shows which builds that part comes in and the price of each.
Will it fit my rig?
Check the fit details on the product page. If you are unsure, send us your rig model, device and a photo before ordering.
Do you set up rigs?
Yes, in the Seattle and Denver metro areas. Visit rig setup to request a quote.
Something arrived damaged or wrong.
Contact us right away at returns@prosimracing.co and we will sort out a replacement or refund.